Refund policy

Refund Policy

Thank you for shopping at Missy.

Please read this policy carefully before making a purchase, as it explains our approach to refunds for digital products.

Digital Products – No Refunds

All products sold on Missy are digital products delivered electronically.

Due to the nature of digital content, all sales are final and we do not offer refunds, returns, or exchanges once the product has been purchased and delivered.

Once a digital product is accessed, downloaded, or delivered, it is considered used and non-returnable.

Exceptions

Refunds may be considered only in the following cases:

You were charged multiple times for the same product

You did not receive access to the purchased digital product due to a technical issue on our side

The digital product is corrupted or inaccessible and we are unable to provide a working replacement

Refund requests that meet these criteria must be submitted within [X] days of purchase.

Third-Party Digital Products

Some digital products available on Missy are created or supplied by third-party providers.
Refund eligibility for these products may also be subject to the policies of the original supplier.

We reserve the right to deny refund requests that do not comply with this policy.

Chargebacks & Fraud Prevention

Initiating a chargeback without contacting us first may result in the suspension of access to our services.

We encourage customers to contact us directly so we can resolve any issues quickly and fairly.

If you have questions about this Refund Policy or experience any issues with your digital purchase, please contact us at:

Email: ecomquju@proton.me